SEATTLE, WA –
After five years of planning, Amazon has opened its first Amazon Go store in Seattle.
The store is the first of its kind and operates without cashiers. It holds about 10,400 square feet of all sorts of grocery products including fresh produce, meats, and alcohol. Using exclusive technology, the censors and cameras pick up on when consumers pick up items off of the shelf. You’re then charged for the item you removed.
I’ve got to be honest, the technology sounds pretty cool. Officials suggest that this could change the grocery industry forever.
“Cashier-less checkout provides more opportunity for Amazon to track its customers’ purchases. Consumers are required to use the Amazon app, which means Amazon has insight into how people buy FMCG [fast-moving consumer goods] products — an advantage not all retailers have,” says Marcel Hollerbach of Productsup. “Cashier-less checkout opens an entirely new view of shopping patterns.”
Productsup is a data management firm specializing in ecommerce.
So, what about the cashier career?
Yes, this could spell trouble for cashier professionals across the world. But, I think it can lead to more jobs.
In a weird way, our society tends to create something that puts someone of work. Then someone uses that same technology to create a job out of it. I think that same pattern will continue here.
It’s no secret that grocery companies are salivating at the thought of not having to pay thousands of cashiers to work. The idea of having (free) robots instead of human lives is appetizing.
But a void will reveal itself. Jobs will continue to be filled.